- Instantly respond to customers’ needs. Retail execution software provides real-time data workflow and allows reacting to customers’ requests and requirements very quickly. All the information, collected by sales reps at points of sale, including customer survey data, photo-reports, electronic signatures, is instantly transferred to corporate database and is available to managers. Real-time reporting empowers field team managers to identify situations that require their attention and take urgent measures to resolve them.
- Serve customers more quickly maintaining high quality. Electronic task templates, sales order/return mobile forms and automated data entry save a lot of time. Retail execution software also allows minimizing data-entry mistakes and provides instant data transfer due to automatic synchronization. Accordingly, instead of filling out paper forms and visiting the office to get the tasks and report, your field reps can spend more time with customers, focusing on their requirements to maximize the quality of service.
- Easily show customers they care. Having mobile access from anywhere to all customers’ information, including contacts, history of visits, past orders and returns, survey and retail audit data, and managers’ notes, sales reps can better understand the whole situation at each point of sale. When field reps are empowered with mobile access to data, they are always able to be specific and show the customers they care.
To try our data collection software for free register at www.visitbasis.com and download the VisitBasis Retail Audit App FREE on Google Play or App Store. To learn more about how our field merchandising system works request a demo or check the links below to watch the demo videos.